Recent Customer Feedback
Our most recent customer feedback is shown below, updated in real-time when submitted by our customers. This is designed to enable potential customers to evaluate our customer service standards. All website customers are eligible to leave feedback. Neutral feedbacks are treated as such and not included in percentage calculation.
We display all feedback left regardless of rating or comment. It's highly unusual for a retailer to enable customers to leave feedback directly on their own website. We actively monitor feedback received and take remedial action when appropriate. It should be noted that the vast majority of customers who order from us choose not to leave feedback, therefore the percentage ratings are biased towards negative.
Sometimes other retailers have lower prices, but does that actually matter if the product never arrives or customer service quality is unknown?
| Lifetime feedback rating for Langton Info website: | ||||||
| Positive | Negative | |||||
| 98.02 % | 1.98 % | |||||
| 5 out of 5: | "very useful and hard to find information" Date: Jul 29, 2010 Rated by Buyer: J. G. |
| 4 out of 5: | "good condition" Date: Jul 29, 2010 Rated by Buyer: N. O. |
| 5 out of 5: | "Excellent service, i recd.book in Singapore within week time." Date: Jul 29, 2010 Rated by Buyer: S. S. |
| 5 out of 5: | "COULD NOT BE BETTER" Date: Jul 29, 2010 Rated by Buyer: R. A. M. |
| 5 out of 5: | "Good service. Thanks." Date: Jul 29, 2010 Rated by Buyer: M. A. S. M. |
| 5 out of 5: | "Fast shipment, item as described, good deal." Date: Jul 28, 2010 Rated by Buyer: C. I. |
| 5 out of 5: | "1st class service" Date: Jul 28, 2010 Rated by Buyer: M. V. |
| 5 out of 5: | "fast service item as described would use this seller again" Date: Jul 28, 2010 Rated by Buyer: S. W. |
| 5 out of 5: | "Thanks for the book!!!!" Date: Jul 28, 2010 Rated by Buyer: S. L. F. |
| 5 out of 5: | "I'd had a real stuggle trying to find a copy of this book, Langton's service was very quick and they kept me very well informed of the order progress. Many thanks!!!" Date: Jul 28, 2010 Rated by Buyer: S. J. |
| 5 out of 5: | "Thanks guys, faster delivery than Waterstones ect." Date: Jul 27, 2010 Rated by Buyer: J. E. |
| 5 out of 5: | "The CD was shipped properly, and it got here reasonably fast. I'd buy here again." Date: Jul 27, 2010 Rated by Buyer: C. S. |
| 5 out of 5: | "Excellent would be an under statement" Date: Jul 27, 2010 Rated by Buyer: J. O. |
| 5 out of 5: | "Thanks, very good product, very quick delivery, will use again" Date: Jul 27, 2010 Rated by Buyer: W. B. |
| 5 out of 5: | "Book fairly described and priced. Fast shipment." Date: Jul 26, 2010 Rated by Buyer: E. A. |
| 5 out of 5: | "Fast shipping. Product in perfect condition." Date: Jul 26, 2010 Rated by Buyer: C. H. M. |
| 5 out of 5: | "I leave ebay feedback on good sellers when I receive feedback. You are a good seller. Thank you for your attention to this order. Grainger Morrison" Date: Jul 26, 2010 Rated by Buyer: G. M. |
| 5 out of 5: | "Good communications. Received as ordered. Thanks!" Date: Jul 26, 2010 Rated by Buyer: E. K. |
| 5 out of 5: | "Great Seller! Highly recommended!!! Easy & quickly deal! Thanx!!!!" Date: Jul 26, 2010 Rated by Buyer: А. П. |
| 5 out of 5: | "speedy delivery, great product" Date: Jul 26, 2010 Rated by Buyer: A. N. |
| 5 out of 5: | "I was very pleased with the process of this order and would use your company again." Date: Jul 26, 2010 Rated by Buyer: K. L. |
| 5 out of 5: | "Iam very please with the service of langton info. The CD I order was shipped in a timely manner in very good condition. I am looking for more to order. " Date: Jul 26, 2010 Rated by Buyer: H. C. |
| 5 out of 5: | "Excellent speedy service, would definitely use again." Date: Jul 25, 2010 Rated by Buyer: J. S. |
| 4 out of 5: | "i received package as requested" Date: Jul 25, 2010 Rated by Buyer: M. B. |
| 4 out of 5: | "Overall was pleased with the product, arrived a day or so later than expected though" Date: Jul 25, 2010 Rated by Buyer: S. E. |
| 5 out of 5: | "Perfect transaction ...... thank you." Date: Jul 25, 2010 Rated by Buyer: T. L. |
| 5 out of 5: | "very fast shipping" Date: Jul 25, 2010 Rated by Buyer: P. B. |
| 5 out of 5: | "Speedy Delivey!" Date: Jul 25, 2010 Rated by Buyer: J. C. |
| 5 out of 5: | "Book was new and in a very good condition when it arrived. The delivery to Australia only took a week and the pricing of the item plus postage and handling was reasonable." Date: Jul 25, 2010 Rated by Buyer: J. M. |
| 2 out of 5: | "Bought Jul-02, shipped Jul-06, on Jul-25 item has not yet arrived" Date: Jul 25, 2010 Rated by Buyer: C. L. |
| 5 out of 5: | "Good service, excellent product, unobtainable elsewhere" Date: Jul 25, 2010 Rated by Buyer: C. K. |
| 4 out of 5: | "I was very happy with the service, however I did think that it was a pretty high 'mark-up' on the book .... It is an exceptionally beautiful little book, so even though I had to pay through the nose to obtain the book, I will be purchasing another one from yourselves. Many thanks, Kirstin" Date: Jul 24, 2010 Rated by Buyer: K. B. |
| 5 out of 5: | "great service thanks" Date: Jul 24, 2010 Rated by Buyer: E. C. |
| 5 out of 5: | "great,,good quality, good price, fast delivery....very good service." Date: Jul 24, 2010 Rated by Buyer: K. J. |
| 5 out of 5: | "I ordered the book for my son as we could'nt get itfrom anywhere else. I had never heard of Langton before, but I will certainly use them again. It was very easy to order and it was delivered on time. And we had emails to let us know when it had been despatched and as I have said it got here on time. So thank you very much." Date: Jul 24, 2010 Rated by Buyer: S. M. H. |
| 4 out of 5: | "Good service" Date: Jul 24, 2010 Rated by Buyer: N. R. |
| 5 out of 5: | "!" Date: Jul 24, 2010 Rated by Buyer: I. G. |
| 4 out of 5: | "The carton which holds the cards was slightly damaged on arrival" Date: Jul 23, 2010 Rated by Buyer: L. T. |
| 5 out of 5: | "Ordering was a breeze and so was the timing of the delivery. No complications at all." Date: Jul 23, 2010 Rated by Buyer: W. M. |
| 5 out of 5: | "A fast" Date: Jul 23, 2010 Rated by Buyer: R. F. |
| 5 out of 5: | "My order was delivered promptly , and arrived in good condition. The price was much lower than other suppliers." Date: Jul 23, 2010 Rated by Buyer: E. S. |
| 5 out of 5: | "Arrived quickly and as expected. Thank you!" Date: Jul 23, 2010 Rated by Buyer: B. K. |
| 4 out of 5: | "Fast, good. But before buying I had requested some information vie ebay mail and dod not receive any answer..." Date: Jul 23, 2010 Rated by Buyer: S. Z. |
| 5 out of 5: | "Speedy delivery - thanks!" Date: Jul 23, 2010 Rated by Buyer: J. P. |
| 5 out of 5: | "quick service" Date: Jul 23, 2010 Rated by Buyer: M. P. |
| 5 out of 5: | "the book arrived promptly and in great condition. i"m very satisfied" Date: Jul 23, 2010 Rated by Buyer: M. M. |
| 5 out of 5: | "No problems at all." Date: Jul 22, 2010 Rated by Buyer: A. G. |
| 5 out of 5: | "Quick delivery" Date: Jul 22, 2010 Rated by Buyer: S. P. |
| 5 out of 5: | "Quick shipping, reasonable price!" Date: Jul 22, 2010 Rated by Buyer: D. M. |
| 5 out of 5: | "great bible. fast shipping.excellent service." Date: Jul 21, 2010 Rated by Buyer: C. P. |
| 5 out of 5: | "so fast delievery...good service..im soooo happy!" Date: Jul 21, 2010 Rated by Buyer: K. J. |
| 5 out of 5: | "Excellnent seller! fast shipping!" Date: Jul 21, 2010 Rated by Buyer: W. L. |
| 4 out of 5: | "good packaging...transaction as expected" Date: Jul 21, 2010 Rated by Buyer: J. W. |
| 5 out of 5: | "Great books and great transaction. Thankyou." Date: Jul 21, 2010 Rated by Buyer: G. D. |
| 5 out of 5: | "Reinventing Letterpess is an amazing book.Service to excellent and shipping to Canada was quick. A " Date: Jul 21, 2010 Rated by Buyer: C. G. |
| 5 out of 5: | "A rare book - great service - will use again" Date: Jul 21, 2010 Rated by Buyer: N. F. |
| 5 out of 5: | "Service was impeccabl from price to delivery. Item came quickly despite coming all the way from the UK to the west coast of US. Completely satisfied with transaction and would not hesitate to order again from Langton." Date: Jul 21, 2010 Rated by Buyer: L. N. |
| 4 out of 5: | "mix up with original order but quickly resolved. fast delivery " Date: Jul 20, 2010 Rated by Buyer: L. M. |
| 5 out of 5: | "my order arrived speedy and as expected in good shape." Date: Jul 20, 2010 Rated by Buyer: T. G. |
| 5 out of 5: | "My father was delighted - newly printed beautiful book at a great price. Great service. " Date: Jul 20, 2010 Rated by Buyer: M. N. C. |
| 5 out of 5: | "Thank You very much, that's an excellent service, I'm waiting for the response about Ramtha "El Libro Blanco" ., if you have it in stock" Date: Jul 20, 2010 Rated by Buyer: S. H. |
| 5 out of 5: | "-" Date: Jul 20, 2010 Rated by Buyer: I. M. |
| 5 out of 5: | "Speedy delivery, excellent product, most informative." Date: Jul 20, 2010 Rated by Buyer: B. S. |
| 4 out of 5: | "regular comms is always welcomed." Date: Jul 20, 2010 Rated by Buyer: M. N. |
| 5 out of 5: | "great shipping and arrival from the UK!!" Date: Jul 19, 2010 Rated by Buyer: M. C. |
| 5 out of 5: | "Good info, speedy processing arrive in excellant condition" Date: Jul 19, 2010 Rated by Buyer: G. P. |
| 5 out of 5: | "Prompt ,well priced delivery. Thankyou" Date: Jul 19, 2010 Rated by Buyer: B. G. |
| 4 out of 5: | "Arrived on time and just what we'd ordered - no complaints here!" Date: Jul 19, 2010 Rated by Buyer: R. P. |
| 5 out of 5: | "Excellent" Date: Jul 19, 2010 Rated by Buyer: I. F. |
| 5 out of 5: | "excellent service and prompt delivery...thanks!" Date: Jul 19, 2010 Rated by Buyer: C. W. |
| 5 out of 5: | "great communication through process and fast post - thanks :)" Date: Jul 18, 2010 Rated by Buyer: C. M. |
| 5 out of 5: | "fast and efficient service. thank you" Date: Jul 18, 2010 Rated by Buyer: G. M. |
| 5 out of 5: | "Quick service, product as advertised. Thanks!" Date: Jul 18, 2010 Rated by Buyer: K. L. |
| 5 out of 5: | "Decent shipping time for halfway around the world" Date: Jul 18, 2010 Rated by Buyer: Z. P. |
| 5 out of 5: | "Great" Date: Jul 18, 2010 Rated by Buyer: J. K. |