Recent Customer Feedback

Our most recent customer feedback is shown below, updated in real-time when submitted by our customers. This is designed to enable potential customers to evaluate our customer service standards. All website customers are eligible to leave feedback. Neutral feedbacks are treated as such and not included in percentage calculation.

We display all feedback left regardless of rating or comment. It's highly unusual for a retailer to enable customers to leave feedback directly on their own website. We actively monitor feedback received and take remedial action when appropriate. It should be noted that the vast majority of customers who order from us choose not to leave feedback, therefore the percentage ratings are biased towards negative.

Sometimes other retailers have lower prices, but does that actually matter if the product never arrives or customer service quality is unknown?

Lifetime feedback rating for Langton Info website:
Positive		Negative
97.96 %		2.04 %

5 out of 5:	"Good service, very well packing, nice book." Date: Mar 10, 2010    Rated by Buyer: M. M.
4 out of 5:	"$50 for a book with 19euro price tag on the back is a bit expensive but the service was grood." Date: Mar 10, 2010    Rated by Buyer: P. B.
5 out of 5:	"Excellent Service" Date: Mar 10, 2010    Rated by Buyer: M. R.
5 out of 5:	"Fast postage from the UK" Date: Mar 10, 2010    Rated by Buyer: M. Q.
3 out of 5:	"It took a long time to ship the item " Date: Mar 9, 2010    Rated by Buyer: L. C.
5 out of 5:	"Provides outstanding overview and analyses within the context of the times." Date: Mar 9, 2010    Rated by Buyer: D. S.
5 out of 5:	"arrived in perfect condition; exactly as advertised." Date: Mar 9, 2010    Rated by Buyer: J. M.
5 out of 5:	"good stuff! thanks!" Date: Mar 9, 2010    Rated by Buyer: V. R.
5 out of 5:	"Great service. Item arrived in New zealand from the UK in just over a week. Recommended to all . Thanks Steve" Date: Mar 9, 2010    Rated by Buyer: S. E.
5 out of 5:	"prompt efficient service" Date: Mar 9, 2010    Rated by Buyer: K. L. Q.
5 out of 5:	"Excellenet service, item as described, fast delivery." Date: Mar 9, 2010    Rated by Buyer: H. M.
5 out of 5:	"fast delivery, everything ok" Date: Mar 9, 2010    Rated by Buyer: H. F.
5 out of 5:	"The perfect internet transaction!" Date: Mar 9, 2010    Rated by Buyer: T. D.
5 out of 5:	"Price was right and the book arrived quickly despite a transoceanic delivery" Date: Mar 9, 2010    Rated by Buyer: M. S.
5 out of 5:	"The order was dealt with very quickly and arrived within a few days - in time for Valentine's day." Date: Mar 9, 2010    Rated by Buyer: M. B.
5 out of 5:	"fast shipping. product is exactly as described. recommend this seller" Date: Mar 8, 2010    Rated by Buyer: J. A.
5 out of 5:	"Great Service, Fast Shipping. I received my book before I expected and impacable. I highly recommended." Date: Mar 8, 2010    Rated by Buyer: D. M.
5 out of 5:	"Great transaction. Excellent goods, great packaging & rapid delivery. A " Date: Mar 8, 2010    Rated by Buyer: M. D.
5 out of 5:	"Fast delivary" Date: Mar 8, 2010    Rated by Buyer: P. F.
5 out of 5:	"Fast Shipping, New book A " Date: Mar 8, 2010    Rated by Buyer: P. J.
5 out of 5:	"Good transaction with this company. Although delivery could have been faster there were no problems and the songbook was as advertised at a great price. Would definitely order again but speed up between order and dispatch would be a help." Date: Mar 8, 2010    Rated by Buyer: S. Q.
4 out of 5:	" " Date: Mar 8, 2010    Rated by Buyer: T. A.
5 out of 5:	"Nice product and a speedy service many thanks" Date: Mar 8, 2010    Rated by Buyer: J. M.
5 out of 5:	"Efficient service" Date: Mar 8, 2010    Rated by Buyer: J. H.
5 out of 5:	"prompt service; product arrived as advertised." Date: Mar 7, 2010    Rated by Buyer: I. H.
5 out of 5:	"arrived fast" Date: Mar 7, 2010    Rated by Buyer: M. S.
5 out of 5:	"speedy delivery" Date: Mar 7, 2010    Rated by Buyer: T. C.
2 out of 5:	"Book fine but took two weeks to arrive." Date: Mar 7, 2010    Rated by Buyer: L. H.
5 out of 5:	"great" Date: Mar 7, 2010    Rated by Buyer: B. B.
5 out of 5:	"V. Quick, well wrapped. Will use again Excellent!" Date: Mar 7, 2010    Rated by Buyer: M. N.
5 out of 5:	"very satisfied thanks" Date: Mar 6, 2010    Rated by Buyer: C. R.
4 out of 5:	"nothing special. good service." Date: Mar 6, 2010    Rated by Buyer: E. R.
4 out of 5:	"Great topic to write about, bit lengthy in the middle." Date: Mar 6, 2010    Rated by Buyer: J. N.
5 out of 5:	"very pleased recieved quickly,Thank You" Date: Mar 6, 2010    Rated by Buyer: B. B.
5 out of 5:	"Very happy with Books excellant" Date: Mar 6, 2010    Rated by Buyer: S. C. G.
4 out of 5:	"Good service: accurate description of product; delivery within time window quoted in ebay listing; item adequately but not excessively packaged. I've no hesitation about using this supplier again." Date: Mar 6, 2010    Rated by Buyer: M. N.
5 out of 5:	"Cracking service. Been after this book for ages. Highly reccomended!" Date: Mar 6, 2010    Rated by Buyer: G. B.
5 out of 5:	"Just great,thankS!" Date: Mar 6, 2010    Rated by Buyer: T. V.
5 out of 5:	"Prompt delivery, thank you very much." Date: Mar 6, 2010    Rated by Buyer: D. H.
5 out of 5:	"Great Book & Packaging, Cheers Jasmine" Date: Mar 5, 2010    Rated by Buyer: J. N.
5 out of 5:	"It was great! I love the cookbook and the shipping was fast!" Date: Mar 5, 2010    Rated by Buyer: H. W.
5 out of 5:	"Fast delivery and as described,many thanks." Date: Mar 5, 2010    Rated by Buyer: E. Y.
4 out of 5:	"Thanks very speedy" Date: Mar 5, 2010    Rated by Buyer: M. M.
3 out of 5:	"I thought the delivery time was rather slow." Date: Mar 5, 2010    Rated by Buyer: J. J.
5 out of 5:	"Beautiful book, delivered promptly. Very happy with the purchase." Date: Mar 5, 2010    Rated by Buyer: V. B.
5 out of 5:	"great seller - nice book" Date: Mar 5, 2010    Rated by Buyer: K. T.
5 out of 5:	"Delighted with Book! Excellent Service! Well Packaged! Swift Delivery!" Date: Mar 5, 2010    Rated by Buyer: F. H.
5 out of 5:	"Totally happy with product & service. I will be back! 5 * * * * *" Date: Mar 5, 2010    Rated by Buyer: B. D.
5 out of 5:	"Very fine seller - fast shipping." Date: Mar 5, 2010    Rated by Buyer: P. C.
5 out of 5:	"Arrived quickly. Good item :-)" Date: Mar 5, 2010    Rated by Buyer: D. D.
5 out of 5:	"Great communication. Speedy delivery. Definately deal again soon" Date: Mar 5, 2010    Rated by Buyer: C. P.
5 out of 5:	"good book quickly dispatched. excellent" Date: Mar 4, 2010    Rated by Buyer: J. C.
5 out of 5:	"Very prompt service!" Date: Mar 4, 2010    Rated by Buyer: O. A. D. C.
5 out of 5:	"Thanks" Date: Mar 4, 2010    Rated by Buyer: J. G.
4 out of 5:	"Good price but had to chase delivery - then I was told it had been delayed. Communication could have been better, but I would use again." Date: Mar 4, 2010    Rated by Buyer: S. E.
5 out of 5:	"Absolutely no complaints. Surprisingly fast delivery considering I'm on another continent." Date: Mar 4, 2010    Rated by Buyer: B. H.
4 out of 5:	"No I don't." Date: Mar 4, 2010    Rated by Buyer: R. D.
5 out of 5:	"no problems here, would use again:-)" Date: Mar 4, 2010    Rated by Buyer: R. H.
5 out of 5:	"Perfect Bussines, Thank u!!!!" Date: Mar 4, 2010    Rated by Buyer: L. M.
5 out of 5:	"fast postage, very happy" Date: Mar 3, 2010    Rated by Buyer: A. Z.
5 out of 5:	"package arrived well packed, delivery cost ok, will use again." Date: Mar 3, 2010    Rated by Buyer: M. T.
5 out of 5:	"Smooth transaction. Good communications." Date: Mar 3, 2010    Rated by Buyer: R. M.
5 out of 5:	"easy transaction, fast delivery. All Good. Thx" Date: Mar 3, 2010    Rated by Buyer: S. S.
5 out of 5:	"Really fast shipping, and as described. Highly recommend." Date: Mar 3, 2010    Rated by Buyer: K. K.
5 out of 5:	"Great service" Date: Mar 3, 2010    Rated by Buyer: M. K.
5 out of 5:	"thank you, very satisfy, fast shipping, very professionnel" Date: Mar 3, 2010    Rated by Buyer: D. C.
4 out of 5:	"Thanks" Date: Mar 3, 2010    Rated by Buyer: C. G.
5 out of 5:	"Arrived on time and in perfect condition" Date: Mar 3, 2010    Rated by Buyer: R. C. M.
4 out of 5:	"The book turned up on time and the price was really good." Date: Mar 3, 2010    Rated by Buyer: Y. B.
5 out of 5:	"Fast delivery, well packaged item. Many thanks for an excellent service. I will buy from you again should the need arise." Date: Mar 3, 2010    Rated by Buyer: J. J.
5 out of 5:	"Arrived in good condition and in quick time." Date: Mar 3, 2010    Rated by Buyer: N. R.
5 out of 5:	"Delighted with book and fast service, recommended!" Date: Mar 3, 2010    Rated by Buyer: J. T.
5 out of 5:	"Service was very good , efficient and fast and will definately use again and recommend to my friends " Date: Mar 3, 2010    Rated by Buyer: S. C.
5 out of 5:	"All good." Date: Mar 2, 2010    Rated by Buyer: P. L.
3 out of 5:	"I still have not received my second order. I only received one book." Date: Mar 2, 2010    Rated by Buyer: T. E.
5 out of 5:	"sorry to not contct u b 4 the book arrived in exellent condition and very quickly as from the order date I will use your site again and thanx for sending me a childhood dream I did not think I could find again after so many years." Date: Mar 2, 2010    Rated by Buyer: P. B.
5 out of 5:	"fantastic" Date: Mar 2, 2010    Rated by Buyer: J. H.
4 out of 5:	"Took extra day or 2, but book was in good condition" Date: Mar 2, 2010    Rated by Buyer: A. H.
5 out of 5:	"The book was perfect! It arrived in a timely manner, too. Thanks!" Date: Mar 2, 2010    Rated by Buyer: K. S.
5 out of 5:	"I could not find this anywhere in the United States. Langton had it, and I received it very quickly. Thank you!" Date: Mar 2, 2010    Rated by Buyer: E. M.
5 out of 5:	"item as listed, thanks!" Date: Mar 2, 2010    Rated by Buyer: D. B.
5 out of 5:	"Very good service, quick and as described - Thanks" Date: Mar 2, 2010    Rated by Buyer: D. H.
5 out of 5:	"Super Service" Date: Mar 2, 2010    Rated by Buyer: L. M.
5 out of 5:	"arrived very quickly , well packaged" Date: Mar 2, 2010    Rated by Buyer: P. S.
5 out of 5:	"Package arrived weeks ago and left feedback on EBay when it did; great condition, nicely packed, fast delivery even if you were overseas. I recommend to anyone. #1 seller." Date: Mar 2, 2010    Rated by Buyer: G. R.
5 out of 5:	"Excellent service. Highly recommended!" Date: Mar 2, 2010    Rated by Buyer: T. T.
5 out of 5:	"Thank you so much. Arrived immediately in perfect condition. I'm very pleased." Date: Mar 2, 2010    Rated by Buyer: T. W.
5 out of 5:	"The book came and in new condition. I was also surprised at how inexpensive shipping was to the states." Date: Mar 1, 2010    Rated by Buyer: E. W.
5 out of 5:	"Brand new book, very quick delivery, well packaged" Date: Mar 1, 2010    Rated by Buyer: G. R.
5 out of 5:	"Arrived fairly promptly and in good order. " Date: Mar 1, 2010    Rated by Buyer: R. S.
5 out of 5:	"Excellent service" Date: Mar 1, 2010    Rated by Buyer: P. Q.
4 out of 5:	"The book took a liottle time to arrive, but was as expected when it did." Date: Mar 1, 2010    Rated by Buyer: A. D.
5 out of 5:	"The book I ordered arrived in perfect condition and at the early end of the proposed delivery date range. Would definitely order from this company again!" Date: Mar 1, 2010    Rated by Buyer: G. F.
5 out of 5:	"speedy ship many thanks" Date: Mar 1, 2010    Rated by Buyer: H. R.
5 out of 5:	"Our order arrived quicky and was as described. First class customer service. Would definitely recommend." Date: Feb 28, 2010    Rated by Buyer: P. T.
5 out of 5:	"Superb delivery time" Date: Feb 28, 2010    Rated by Buyer: A. M.
4 out of 5:	"delivered with in a week. " Date: Feb 28, 2010    Rated by Buyer: J. H.
5 out of 5:	"Quality packaging and quick shipping. Wonderful transcation." Date: Feb 28, 2010    Rated by Buyer: S. D. B.
5 out of 5:	"Arrived on time,no hassles" Date: Feb 28, 2010    Rated by Buyer: R. P.
4 out of 5:	"quite fast delivery!" Date: Feb 28, 2010    Rated by Buyer: G. S.
5 out of 5:	"Great to be able to check order progress - good system!" Date: Feb 28, 2010    Rated by Buyer: T. R.
4 out of 5:	"Only criticism, late despatch." Date: Feb 28, 2010    Rated by Buyer: C. B.
5 out of 5:	"1st Class Transaction, Thanks Very Much" Date: Feb 28, 2010    Rated by Buyer: M. A. E. H.
4 out of 5:	"Thank you i needed this book urgently and it arrived promptly. I contacted you by email as to when it might be dispatched and was answered very quickly thanks wouldnt hesitate to buy from you again. " Date: Feb 28, 2010    Rated by Buyer: D. B.
5 out of 5:	"good to recycle Amazon packaging" Date: Feb 28, 2010    Rated by Buyer: J. H. J.
5 out of 5:	"Lovely book, very quickly sent. A*" Date: Feb 28, 2010    Rated by Buyer: B. C.
5 out of 5:	"I am absoloutly happy for my shopping from Langton info the condition of the book, time of delivery and etc. was superb, I do recommend this seller.Thanks" Date: Feb 28, 2010    Rated by Buyer: M. A.
5 out of 5:	"excellent service, fast delivery" Date: Feb 28, 2010    Rated by Buyer: D. H.
5 out of 5:	"Fabulous ! Thanks so much !" Date: Feb 28, 2010    Rated by Buyer: J. L.
5 out of 5:	"Sent the whole package with extra book and dvds and sold for almost half the priceof other sites! Arrived within a week even shipping from UK." Date: Feb 28, 2010    Rated by Buyer: A. S.
5 out of 5:	"My new book arrived quickly and in good condition. Thanks." Date: Feb 28, 2010    Rated by Buyer: B. R.
5 out of 5:	"A first class service!" Date: Feb 27, 2010    Rated by Buyer: B. F.
5 out of 5:	"It is ok." Date: Feb 27, 2010    Rated by Buyer: M. V.
5 out of 5:	"Great transaction. Product arrived in better condition than I expected and I enjoyed the big blue bag!" Date: Feb 27, 2010    Rated by Buyer: A. W.
5 out of 5:	"A great experience all round! Thanks!" Date: Feb 27, 2010    Rated by Buyer: C. P.
4 out of 5:	"You were very quick, however I live in Bristol and may have preferred just to pick it up. I also compared your prices to Amazon on something and you were twenty pounds higher." Date: Feb 27, 2010    Rated by Buyer: D. L.
5 out of 5:	"quick delivery and good condition!" Date: Feb 27, 2010    Rated by Buyer: M. B. G.
5 out of 5:	"Happpy to receive the book quite fast considering it came from UK. A " Date: Feb 27, 2010    Rated by Buyer: S. B.
5 out of 5:	"thank you for such an extraordinary book and price!!!" Date: Feb 27, 2010    Rated by Buyer: E. O.
5 out of 5:	"brilliant book. As it was in description and arrived in good time " Date: Feb 27, 2010    Rated by Buyer: T. W.
5 out of 5:	"A Quick delivery, a pleasure to do business with" Date: Feb 27, 2010    Rated by Buyer: A. K.
5 out of 5:	"Very quick service. Very efficient." Date: Feb 27, 2010    Rated by Buyer: L. B.
5 out of 5:	"just perfect!" Date: Feb 27, 2010    Rated by Buyer: N. U.
5 out of 5:	"better price than most, shipped quickly, easy & pleasant transaction - only critisism website could be better designed and more user friendly" Date: Feb 27, 2010    Rated by Buyer: H. K.
5 out of 5:	"Thank You" Date: Feb 27, 2010    Rated by Buyer: R. M.
5 out of 5:	"what i ordered when i wanted" Date: Feb 27, 2010    Rated by Buyer: J. W.
5 out of 5:	"great service thanks" Date: Feb 26, 2010    Rated by Buyer: G. E.
5 out of 5:	"excellent ebay seller" Date: Feb 26, 2010    Rated by Buyer: N. V.
5 out of 5:	"Very easy to buy, sister happy with birthday present!" Date: Feb 26, 2010    Rated by Buyer: A. P.
5 out of 5:	"Top class hastle free transaction" Date: Feb 26, 2010    Rated by Buyer: P. G.
5 out of 5:	"very impressed. Thank you" Date: Feb 26, 2010    Rated by Buyer: C. E.
5 out of 5:	"quick service" Date: Feb 26, 2010    Rated by Buyer: G. M.
5 out of 5:	"But took a long time for delivery - 18 days.(to US)" Date: Feb 26, 2010    Rated by Buyer: A. M.
5 out of 5:	"great book" Date: Feb 26, 2010    Rated by Buyer: J. C.
5 out of 5:	"Delievery was extremely fast, recieved it in just a couple of days.Very good book, sure husband will really enjoy it for his b-day gift Thanks again. GOD bless" Date: Feb 26, 2010    Rated by Buyer: D. Y.
5 out of 5:	"fast shipping, thank you" Date: Feb 26, 2010    Rated by Buyer: R. R.
5 out of 5:	"all right. fast shipping" Date: Feb 26, 2010    Rated by Buyer: R. R.
5 out of 5:	"Super saler!!! Thanks" Date: Feb 26, 2010    Rated by Buyer: I. B.
2 out of 5:	"it didn't arrived yet " Date: Feb 26, 2010    Rated by Buyer: O. G. V. L.
5 out of 5:	"Easy transaction & Fast Shipping. Would do business again." Date: Feb 26, 2010    Rated by Buyer: M. A.
3 out of 5:	"Later than expected based on information from the website." Date: Feb 26, 2010    Rated by Buyer: P. R.
5 out of 5:	"The order was well packaged and promptly delivered" Date: Feb 26, 2010    Rated by Buyer: C. D.
5 out of 5:	"A! ebayer" Date: Feb 26, 2010    Rated by Buyer: J. S.
5 out of 5:	"Great service quick delivery" Date: Feb 26, 2010    Rated by Buyer: G. B.
3 out of 5:	"much longer delivery time than previous orders. Thank you." Date: Feb 26, 2010    Rated by Buyer: A. R.
4 out of 5:	"happy with order" Date: Feb 26, 2010    Rated by Buyer: S. H.
4 out of 5:	"happy with order" Date: Feb 26, 2010    Rated by Buyer: S. H.
4 out of 5:	"happy with order" Date: Feb 26, 2010    Rated by Buyer: S. H.
5 out of 5:	"Quick deliverym very satisfied, Thanks" Date: Feb 26, 2010    Rated by Buyer: M. H.
5 out of 5:	"Good packaging & fast delivery. Good communication. Excellent service all round. Thank you." Date: Feb 26, 2010    Rated by Buyer: K. E. A.